Privacy Policy

1. Our Commitment to Privacy

Your privacy is important to us. KNET Limited ("we", "us") is committed to protecting your personal data and being transparent about how we collect and use it. For the purposes of the UK GDPR, KNET Limited is the Data Controller.

2. The Information We Collect

Through our website (knet.co.uk), we collect the personal information you voluntarily provide when you use our "Contact Us" or feedback forms. This typically includes:

• Your name (if provided)
• Your email address
• The content of your message

3. How We Use Your Information

We use your information under the legal basis of Legitimate Interests. This means we use your email address specifically to:

• Respond to your inquiries or support requests.
• Follow up on feedback you have provided.

We do not use this information for marketing purposes without your explicit consent, and we never share or sell your data to third parties.

4. Data Security & Retention

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for (e.g., resolving your query).

5. Your Legal Rights

Under the UK GDPR, you have the following rights regarding your data:

• Access: You can request a copy of the data we hold about you.
• Correction: You can ask us to correct inaccurate information.
• Erasure: You can ask us to delete your data ("the right to be forgotten").
• Objection: You can object to us processing your data.

To exercise any of these rights, please contact us via our website contact form.

6. How to Contact Us

If you have any questions about this policy or our privacy practices, please contact us through the form on our homepage. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.